
Terms and conditions
DVA Terms and conditions is also available in a pdf version please email us if would like a copy(Revised June 2015)
Please read these terms and conditions carefully. Upon enrolling into classes at DVA (hereafter, “DVA”) a binding contract is formed and your (or your child’s) attendance at our classes will be strictly subject to full adherence to these terms and conditions.
Please note that if any parent or student is in material or persistent breach of any of these terms and conditions, DVA reserves the right immediately to terminate the contract with you and/or exclude your child from attending further classes at DVA on a temporary or permanent basis, without further liability to you.
Class Booking, Other Fees and Payment
1. Classes must be booked and paid for by you on a termly basis in advance. Please note that classes may not be booked on a half-termly basis or any other basis.
2. As prices are fixed, fees remain payable in cases of absence from class. There are no reductions or refunds for missed classes because of sickness or holidays (or any other reason except in exceptional circumstance in DVA’s sole discretion).
3. Please note that all ''Class Fees'' and ''Additional Fees'' (as defined below) are subject to change at any time on a term by term basis. Up to date fee tariffs will be published on the DVA website at http://southlondondancestudios.co.uk.
4. ''Class Fees'' for academic year 2015-2016 are as shown at www.d-v-a.co.uk
5. In addition to class fees, the following other fees (“Additional Fees”) shall also be payable by you to the extent applicable:
a. Private lessons / private assessments – price on application (subject to ''Private Lesson Terms and Conditions'' - you should request copy at time of booking)
b. Annual Membership Fee (Autumn term - all students) – £10
c. Registration Fee (Autumn term - new students) – £10
d. Registration Fee (Spring term - new students) – £5
e. Registration Fee (Summer term - new students) – £5
6. Discounts are not generally available except in accordance with the following:
a. Second and subsequent siblings are entitled to a 10% discount when paid in full by the given date.
b. No discount can be given to students attending classes with fewer than 5 students, and fees for classes with fewer than 3 students will be calculated accordingly to cover staffing costs.
c. A discretionary discount may be applied to private lessons.
7. DVA will invoice you as follows:
a. Class Fees for each term will be invoiced prior to the end of the preceding term, and additional Fees will be invoiced as and when they are applicable, and in all cases payment must be received on or before the due date stated within the relevant invoice. Fees must be received by DVA before classes can commence. If you do not receive your invoice before the end of term, you should contact the office by email urgently so that it can be resent and so that you can meet the payment deadline which is the last day of term. It is the full responsibility of the parent / student to ensure they have received and paid their invoice before the end of each term for classes the subsequent term and if payment is not made by the deadline, late payment fees will apply as clause 10.
8. Your invoice is your notification of the classes to which you / your child have been allocated for the following term. Once you have received your invoice, it is not possible to change classes for the following term.
9. Payment conditions and charges are as follows:
a. Cash, cheque, BACS and PayPal are the only acceptable forms of payment (in pound sterling only). No other method of payment may be used.
b. The applicable invoice payment slip must be enclosed with payment (except for payment by BACS).
c. Any cheques that bounce or are stopped (i.e. return to us as unpaid) will incur an additional charge of £30.00.
d. Post-dated cheques will incur a £15.00 administration fee (if you plan to postdate your cheques (for a maximum of 10 working days beyond the payment due date), please ensure you add this to the total amount of the cheque in advance to avoid us having to invoice you separately for the same).
e. Cash payments must be in a sealed envelope with student's name written on the front for the exact amount invoiced and no change will be given.
f. BACS payments must state the relevant student’s full name as reference and any failure to do so may result in the invoice being treated as unpaid as we may be unable to ascertain which student the payment has been made in respect of.
g. We do not provide receipts for any payments.
10. Late payment:
a. If payment of invoices is received after the due date, but before the start of the term to which the invoice relates, then a late payment fee of £10 will be charged.
b. If payment of invoices is received after the start date of the term to which the invoice relates, then a second late payment fee of £10 (in addition to the first £10 late payment fee) will be charged.
c. Late payment and administration fees payment must be received on or before the due date given.
11. Cancellation and Amendment
If you intend to withdraw yourself or your child from DVA or change any class(es) that you or your child undertakes, a minimum of half a term’s notice in writing is required (letter or email to the relevant Administrator is acceptable) and the withdrawal or change will take effect from the beginning of the next term.
Withdrawal from or changes to classes you are / your child is signed up for may only ake effect at the start of each term. Please note that where a parent / student gives notice of their intention to withdraw from or change classes at any time after the last day of half term in any given term, that notice will only take effect from the start of the second term following that notice and you will be invoiced and liable to pay for the relevant classes for the full duration of the first term, you will be liable to pay a £30 fee to contribute towards the administration involved in filling your child's space at a later stage.
For the avoidance of doubt: there is no right to withdraw or change classes midway through a term – if you give notice of your intention to withdraw or change class bookings during the second half of any term or at the end of term or during the holidays, this notice will not take effect until one full term later.
If you wish to make a request in advance for preferred class(es) (at the existing or at the next level) for the next term, a minimum of half a term’s notice in writing is required (letter or email to the relevant Administrator is acceptable) and we will accommodate the request as soon as possible.
12. Students
Students must follow all instructions and rules including those in relation to punctuality (refer to DVA'' Lateness Policy'' as outlined at www.d-v-a.co.uk) presentation and behaviour, and a failure to do so will be a breach of these terms and conditions.
If a student is persistently disruptive on or around the DVA Studio premises (“Studio Premises”), whether before, during or after classes, DVA reserves the right to exclude that student on a temporary or permanent basis in its sole discretion. Students and parents/guardians should refer to the DVA ''Absences Policy'' (as outlined at www-D-V-A)) and notify the office as appropriate.
After an initial period of half a term in any new class, all students must be wearing the appropriate uniform (refer to DVA ''Uniform List'') except with the prior written consent of the Principal.
* All items of uniform must be clearly labelled with the student’s name.
* Body or hair oil should not be worn (it makes the floor slippery and dangerous).
* Long hair should be neatly groomed and tied back.
* Students may bring water to classes as it is important to stay hydrated.
* No food or drink of any other kind is permitted inside the studio (unless specifically requested by a member of staff).
* There is also no smoking, chewing gum or alcohol permitted at all on the Studio Premises.
You understand and agree that teachers at DVA may use tactile feedback and instruction with students to support verbal feedback and instruction where appropriate.
A basic first aid kit is kept on the premises and staff member at DVA may administer basic first aid on students if necessary whilst a student is on the Studio Premises. However, to the fullest extent permitted by law teachers and DVA shall not be responsible for any injuries or accidents taking place on the Studio Premises that are outside our reasonable control.
If a student needs to take any of their own medication (whether self-administered or otherwise) whilst on the Studio Premises, teachers or an appropriate representative of DVA must be informed. In any event, DVA accepts no responsibility for administering such medication (and/or the effects of the same) and the students’ parent/guardian takes full responsibility.
Students at DVA may not audition for nor attend another dance school (including CAT schemes and Associate classes) unless prior written permission has been granted by the Principal.
DVA reserves the right to permit the recording and photographing of students by staff (or by third party photographers or filming companies on behalf of DVA) and audience members during an open class or show or other event.
DVA reserves the right where appropriate to record or photograph students for educational and/or marketing purposes which can include usage on social media.
Further, where any photographs or footage has been taken, DVA also reserves the right to sell DVDs and photographs of students performing at events to other members of DVA School.
13. Parents and guardians (all references to “parent(s)” include guardians) / Adult students
It is parents’ responsibility to ensure and be satisfied that their child is fit and healthy to attend classes at DVA.
Parents may watch the first class their child attends. Thereafter attendance of classes by anyone other than students is by invitation or prior appointment only.
Parents should ensure that children are punctual for classes (refer to DVA ''Lateness Policy'' at www.d-v-a.co.uk) and are collected promptly at the end of classes by a parent. Repeated late collection of children from classes will incur additional child care fees. You must notify the teacher at the start of the class if someone else will be collecting your child.
Children are not allowed to leave the studio where their class has taken place unless accompanied by an adult.
There is strictly no smoking, chewing gum or alcohol permitted at all on the Studio Premises.
Parents are responsible for all minors on the Studio Premises that are not students in a studio taking a class. Children under the age of 8 years should never be unaccompanied on the Studio Premises.
DVA will not tolerate threatening or aggressive behaviour for any reason, including where staff are acting to enforce these terms and conditions. DVA reserves the right at its absolute discretion to immediately terminate the contract between you and DVA if in DVA’s opinion a parent or guardian of a student acts in a threatening, aggressive or otherwise inappropriate manner towards any member of DVA staff, any student or other parent or third party. In the event of any such termination, DVA shall have no further liability whatsoever to you.
These terms and conditions are enforced pursuant to applicable laws and the licence terms on which DVA is able to run classes at various Premises as well as for the amenity of other users of the Studio Premises. If any parent is fails to follow these terms and conditions or attempts to prevent any DVA staff member from seeking or attempting to enforce these terms and conditions, DVA reserves the right immediately to terminate the contract with you and/or exclude your child from attending further classes at DVA on a temporary or permanent basis, without further liability to you.
DVA accepts no liability for any injuries sustained whilst participating in a dance class or on the Studio Premises.
DVA accepts no responsibility for loss or damage of personal belongings or property whilst on the Studio Premises.
14. Nothing in these terms and conditions shall in any way limit DVA’s liability for fraud or fraudulent misrepresentation or for death or personal injury caused by its negligence, or any other liability which cannot be excluded at law.